AR
Adriaan R

1 reviews | Active since Oct 2017

31 Oct 2017, 13:05

Cell C ignores plead for assistance to send one itemized bill via Email

I did asked Cell C to send me an itemized bill for August 2017 for account number - ********** 03.. there is an outstanding amount to be paid BUT according Cell C the outstanding amount is much higher than expected and via numerous phone calls I requested the itemized bill for mentioned month so that I investigate and pay what is really outstanding. Cell C keeps on sending me a statement... *** ???

Cell C does know what itemized billing stands for ? I need assistance from Cell C accounts asap

0
Replies (4)
Cell C
Cell C's reply31 Oct 2017, 15:11
Official

Good afternoon Adriaan

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply01 Nov 2017, 11:44
Official

Theodorah has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

AR
Adriaan R's update01 Nov 2017, 12:08
Reviewer Update
Theodorah did explained to me everything that I wanted to know within 10min that Took me weeks to wait for. That you very much for assisting me in this matter regards
Cell C
Cell C's reply01 Nov 2017, 15:28
Official

Thank you for providing us with feedback and we are so happy with the way Theodorah assisted you.

Have a lovely day further.

Regards

Cell C | PN