CELL C IGNORES CLIENTS

I have been a loyal customer of Cell C from Vodacom (ported) and have experienced network issues from word go. I assumed that is was because I was in KZN. They (Cell C)blamed my phone. I then moved to JHB in April and this never improved. I was then offered a technician to come to my residence in South hills, which they did and would offer feedback, that was over a month ago...waiting. I nearly died because I could not contact an ambulance due to their lack of network.<br> Their social media team blatantly ignores, it has happened over and over again when I am trying to either find out what to do about my lack of signal (mind you I have inconvenienced myself and moved house) or when I am wondering why my funds never reflect in my account as usual. This happens often and they always deny it, I then have to share my personal documentation (statements etc) so they can reimburse me. I feel highly uncomfortable with such. <br> Why am I being ignored? <br> Is it my fault that they have not informed us that they are experiencing problems? They have even blamed my bank Standard bank for funds not reflecting in my account. <br> <br> I am so frustrated...I will return to Vodacom, they are expensive but reliable