RP
Richard P
1 reviews | Active since Sept 2010
12 Feb 2025, 10:46
Cell C - ID *****
I am trying to get hold of your ***** division because someone is using my ID number to try and possibly take out a cell phone contract. You are not authorised to purchase or do any transactions using my ID number.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
12 Feb 2025, 11:57Dear Richard,
Thank you for bringing this serious matter to our attention. We sincerely apologize for any distress this situation may have caused.
We take the security and protection of our customers' personal information very seriously.
To stop the pending application, please reply privately with your ID number.
Additionally, we require an affidavit confirming that you did not sign up for any Cell C contract. Please include a copy of your ID and send it to ***. Use the subject line "Richard Parr - Cell C/ID Number | Possible ***** Alert."
Thank you for your cooperation.
Best regards, Cell C | NZ
Thank you for bringing this serious matter to our attention. We sincerely apologize for any distress this situation may have caused.
We take the security and protection of our customers' personal information very seriously.
To stop the pending application, please reply privately with your ID number.
Additionally, we require an affidavit confirming that you did not sign up for any Cell C contract. Please include a copy of your ID and send it to ***. Use the subject line "Richard Parr - Cell C/ID Number | Possible ***** Alert."
Thank you for your cooperation.
Best regards, Cell C | NZ
Best regards,
Cell C's reply12 Feb 2025, 11:57
Official
Dear Richard,
Thank you for bringing this serious matter to our attention. We sincerely apologize for any distress this situation may have caused.
We take the security and protection of our customers' personal information very seriously.
To stop the pending application, please reply privately with your ID number.
Additionally, we require an affidavit confirming that you did not sign up for any Cell C contract. Please include a copy of your ID and send it to ***. Use the subject line "Richard Parr - Cell C/ID Number | Possible ***** Alert."
Thank you for your cooperation.
Best regards, Cell C | NZ
Thank you for bringing this serious matter to our attention. We sincerely apologize for any distress this situation may have caused.
We take the security and protection of our customers' personal information very seriously.
To stop the pending application, please reply privately with your ID number.
Additionally, we require an affidavit confirming that you did not sign up for any Cell C contract. Please include a copy of your ID and send it to ***. Use the subject line "Richard Parr - Cell C/ID Number | Possible ***** Alert."
Thank you for your cooperation.
Best regards, Cell C | NZ
Best regards,
RP
Richard P's updateReviewer Update
12 Feb 2025, 12:10ID number ***
I received a notification that your shop did a credit check on my ID number. A contract has not been taken out yet, I am asking you to stop this BEFORE you authorise it. I am NOT giving you authorisation to take out any contract or purchase anything from your shop.
I received a notification that your shop did a credit check on my ID number. A contract has not been taken out yet, I am asking you to stop this BEFORE you authorise it. I am NOT giving you authorisation to take out any contract or purchase anything from your shop.
RP
Richard P's update12 Feb 2025, 12:10
Reviewer Update
ID number ***
I received a notification that your shop did a credit check on my ID number. A contract has not been taken out yet, I am asking you to stop this BEFORE you authorise it. I am NOT giving you authorisation to take out any contract or purchase anything from your shop.
I received a notification that your shop did a credit check on my ID number. A contract has not been taken out yet, I am asking you to stop this BEFORE you authorise it. I am NOT giving you authorisation to take out any contract or purchase anything from your shop.
Cell C's replyOfficial
12 Feb 2025, 12:55Thank you for the clarity.
We have escalated this matter for assistance. Our Support Team will investigate.
Cell C | NZ
We have escalated this matter for assistance. Our Support Team will investigate.
Cell C | NZ
Best regards,
Cell C's reply12 Feb 2025, 12:55
Official
Thank you for the clarity.
We have escalated this matter for assistance. Our Support Team will investigate.
Cell C | NZ
We have escalated this matter for assistance. Our Support Team will investigate.
Cell C | NZ
Best regards,
RP
Richard P's updateReviewer Update
12 Feb 2025, 13:20thank you, I live in Durban, you can see that on my CreditCheck you just did, you can also see my cell number etc. I guarantee this is from some Cell C shop in Johannesburg or something. Just ask your shop to get a photocopy of the person's ID and double check his face against it. It is so easy to catch a *********!
RP
Richard P's update12 Feb 2025, 13:20
Reviewer Update
thank you, I live in Durban, you can see that on my CreditCheck you just did, you can also see my cell number etc. I guarantee this is from some Cell C shop in Johannesburg or something. Just ask your shop to get a photocopy of the person's ID and double check his face against it. It is so easy to catch a *********!
Cell C's replyOfficial
12 Feb 2025, 13:43We will be in touch to assist further.
Regards
Cell C | NT
Regards
Cell C | NT
Best regards,
Cell C's reply12 Feb 2025, 13:43
Official
We will be in touch to assist further.
Regards
Cell C | NT
Regards
Cell C | NT
Best regards,