CELL C - I WANT ANSWERS TODAY STILL

Cell C is going from worse to worse to worse. I have had no LTE-A internet since 24/04/2019. I have phoned them every day since then for assistance. Every day I am given a different song and dance as to what the reason is. I have been given 3 different case numbers. The first one never existed which resulted in me waiting for answers and phoning every day for 3 days without help. The second one was given to me by the social media department after I leftt a message on facebook - nothing ever become of that one. The 3rd one I was given on the 1st of May with a promise of feedback. It is now the 6th of May I still don't have internet. And I've only had calls for the social media department to tell me they are working on getting answers, from who or when no one knows. I receive a call form Cell C yesterday which I missed (who the hell phones a customer on Sundays) I phoned back and no one could tell me why I was phoned. On a previous occasion I was told that they have phoned me a few times on the cell number related to the query - it is a data sim in a router - not sure how I would be able to answer those. I also read a post on the cell c facebook of another customer saying he was informed the 4G network is no longer working and it will not be on again so all LTE and LTE-A customers must either cancel or get some other form of internet. No one at Cell c will tell me if this is true. I am so tired of trying to get this sorted, Cell C is not giving me info and when I have tried to cancel my contract (THREE TIMES IN TOTAL) I never got through to the cancellation department. I WANT ANSWERS! This morning the customer care agent was shocked at my lack of internet and attitude. And according to her it has been allocated to a technician and the issue is being investigated just like the previous 10 agents I spoke to. WHEN WILL CELL C WAKE UP! Cell C's utter lack of care for their customers is astounding.