KB
Kagiso B

1 reviews | Active since Nov 2017

01 Oct 2025, 12:09

Cell C i want answers

Went to do sim swap at the store yesterday and i was told my number is registered under a foreigner and sim swap will not be possible, so disappointing.. how did they even manage to change my details, i ported the number at cell c a while back

0
Replies (2)
Cell C
Cell C's reply01 Oct 2025, 12:23
Official
Dear Kagiso B,

Thank you for contacting Cell C.

We sincerely apologize for the difficulties you are experiencing with your SIM swap. We fully understand how important this number is to you and how frustrating the situation can be.

Rest assured, our Support team is working to resolve the issue as promptly as possible.

Regards,
Cell C | LS
Cell C
Cell C's reply01 Oct 2025, 12:23
Official
Dear Kagiso B,

Thank you for contacting Cell C.

We sincerely apologize for the difficulties you are experiencing with your SIM swap. We fully understand how important this number is to you and how frustrating the situation can be.

Rest assured, our Support team is working to resolve the issue as promptly as possible.

Regards,
Cell C | LS