Cell C. I counted on you and you let me down.

I was extremely happy with the service I got as a prepaid customer. The 50GB Bundle has really kept me going when I moved this year and had no alternative means of having some form of internet. Cell C provided me with something great and as such, I spent the R500 every month for the amazing bundle.

This December starting from the 1st of the month we started having problems from 6 PM to 10 PM. The internet would be fine any time before and after but during it would be almost completely unusable. On the 8th of December, the internet became completely unusable during all hours of the day. This has left me with no internet whatsoever and having made calls to your customer care and technicians escalating the problem and telling me I would be sorted out. I have waited and I would have loved to stay a customer but I guess we have reached the end of the line. I will unfortunately not be a customer of Cell C coming end of this month.

I implore anyone reading this to not throw your money away for a service that will just not be there when you need it most. I feel saddened by having to write this review after loving the service I got from a smaller company that was trying to make waves and break out.