TM
Thingo M

1 reviews | Active since Aug 2015

01 Dec 2015, 09:06

Cell C, I CANNOT TAKE IT ANYMORE!!!

I am sick and tired of Cell C and CSurance. For a number of months, I've been waiting for CSurance to refund me with the money they debited from my account, until today I have not received it, whenever I call, the consultant drops the call. Cell C does respond to HelloPeter.com but they do not respond to me to assist with the issues I have been having with both CellC and CSurance. Today, both Cell C and CSurance were supposed to debit monthly contract and insurance payments, but what did they choose to do? They debited TWICE each amount!!! And i still have not received my refund. I cannot take it anymore, If both of them do not respond, i shall consider taking this matter to the Court of Law. <br> Thank You.

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Replies (1)
Cell C
Cell C's reply01 Dec 2015, 09:18
Official
Hello ThingoMaps,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,