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Colin C

1 reviews | Active since Sept 2018

06 Sept 2018, 18:58

Cell C. How they **** you.

Beware of cell c. They add Get More and all other services on your account without your permission. I called and cancelled but still being invoiced. Take your business elsewhere

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Replies (5)
Cell C
Cell C's reply07 Sept 2018, 07:47
Official

Good morning Colin

Cell C does not add other services on your account without your permission. We will get one of our team members to liaise with Get More services and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply07 Sept 2018, 12:20
Official

As per communication, Moses will follow up on this matter with Get more and will revert back with feedback.

Regards

Cell C | PN

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Colin C's update12 Sept 2018, 17:24
Reviewer Update
I find Cell C indifference appalling. I was contacted by Moses twice both times promising that someone from Getmore would contact me. That never happened. On the 11/09/18 I get an SMS informing me that my subscription has been cancelled. How can something be cancelled if I never subscribed to it?. I demand a refund of all monies ****** from me and a new invoice issued showing the same. Truly, shame on you Cell C.
Cell C
Cell C's reply13 Sept 2018, 10:11
Official

We escalated this matter for further assistance.

Regards

Cell C | PN

Cell C
Cell C's reply13 Sept 2018, 10:12
Official

We escalated this matter for further assistance.

Regards

Cell C | PN