CELL C - How can we NOT be of service for you today.

**** poor help from Cell C. I was Retrenched February, I then contacted Cell C that they must not debit my account anymore as there are no funds, but I will ensure payment is done via EFT every month, It was stated that I must send a mail as well, to which I rep**** once all my paperwork has arrived, will do, For whatever reason, being quite a while back this was not done, needless to say, payment was done on the 27th of Feb. then 31 March and again 30 April, no problems, Last week Friday the 23rd of May they decide to lock my lines a few minutes to 17H00, due to a Debit order fee of R71.00 that was not processed. (My monthly fee is over the R2000) Well a week later phoning left, right and center, getting new call ticket numbers, just to hear that there is nothing they can do about it, my lines will not be opened until the R71 is paid. This is a bullying tactic as for all they years I have supported Cell C , for all the monies I have spent, For the double payment that was deducted, and was told they will credit the following month, This is very one sided.And don't even bother asking for a Manager, What a Joke, Well my final point is that CELL C would rather lose a R2000 + customer for a R71 Debit order fee, even though they wee made aware of the fact, so why bother having a support line, Talk about kicking a dog when he's down. Well Cell C, I will NOT pay that R71 due to principle, You as a corporate company could not even have the decency of letting me know that there was a problem, so that we can sort it out, Not even to mention that through Covid 19, payments were still arranged, The attitude of your help desk that can't think out of the box, I leave the ball in your court, I am willing to pay my monthly fees, If this problem can be sorted out, If not, well I think I have stated my case enough