RA
Roesdien A

1 reviews | Active since Feb 2015

21 Mar 2015, 16:51

Cell C Horrible Service

This my 4th complaint of Cell C on Hellopeter as there is no where else to go . Cell c has refered me to trade partner and the store and cellc direct follow ups and cancellations. I have taken out 2 devices since the 18feb 2015 . I do not have or own either devices and Cell C refuses to cancell my contracts after yes 3 out of box failures including one in store. Its been over a month now and no 1 has ever provided me a ounce of feedback and the 2nd installment on both devices are now due on the 25th March 2015.<br> <br> Cell c Howard centre, cell c.regional Office Luc and Johan are all lying after i was told on numerous occasions this contracts can be cancelled even on CPA as i still do not have devices.<br> <br> Everytime i.get told.phones are sent away for Obf and then they are not and Trade partner has even said that store manage Shahied has never even provided them with the Rma credit which head office approved.<br> <br> dear Cellc this is the last month you will recieve a installement from me . I will not pay a cent after this as these contracts should be cancelled as i dont even have any of the 2 devices since the contracts were taken out.<br> <br> Cellc replies on Hellopeter but has never called me bac

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Replies (1)
Cell C
Cell C's reply23 Mar 2015, 07:30
Official
Hello Mr R Abrahams,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN