RS
Redal S
1 reviews | Active since Mar 2019
20 Apr 2019, 13:31
Cell C!! Horrible service!
Once again a complain about cellC and their horrible service. I am still awaiting feed back on my over charged contract that is now hurting my credit score something that they **** customers into! I am at a breaking point with this company and will make sure every one knows what a useless and greedy company Cell C is! No wonder most people are with MTN and Vodacom because they know how to conduct business and take care of their customers. Someone from Cell C should give me a call and sort the matter out once and for all! For the 3rd time here is my contact number. ********** 773
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
23 Apr 2019, 07:39Good morning Redal
As per feedback that was provided regarding this matter, a recon statement reflecting the balance and payment behaviour on the account was received from our Legal department. Your contract was taken out 2014/07/18 and the maturity date would 2016/07/18. The cancelation herein was processed due to bad debt not because you requested such. The account was eventually handed over for collections to our external debt collectors. The updates on the credit bureau would be processed in the event that the amount said to be owing has been accounted for in full.
Regards
Cell C | PN
As per feedback that was provided regarding this matter, a recon statement reflecting the balance and payment behaviour on the account was received from our Legal department. Your contract was taken out 2014/07/18 and the maturity date would 2016/07/18. The cancelation herein was processed due to bad debt not because you requested such. The account was eventually handed over for collections to our external debt collectors. The updates on the credit bureau would be processed in the event that the amount said to be owing has been accounted for in full.
Regards
Cell C | PN
Cell C's reply23 Apr 2019, 07:39
Official
Good morning Redal
As per feedback that was provided regarding this matter, a recon statement reflecting the balance and payment behaviour on the account was received from our Legal department. Your contract was taken out 2014/07/18 and the maturity date would 2016/07/18. The cancelation herein was processed due to bad debt not because you requested such. The account was eventually handed over for collections to our external debt collectors. The updates on the credit bureau would be processed in the event that the amount said to be owing has been accounted for in full.
Regards
Cell C | PN
As per feedback that was provided regarding this matter, a recon statement reflecting the balance and payment behaviour on the account was received from our Legal department. Your contract was taken out 2014/07/18 and the maturity date would 2016/07/18. The cancelation herein was processed due to bad debt not because you requested such. The account was eventually handed over for collections to our external debt collectors. The updates on the credit bureau would be processed in the event that the amount said to be owing has been accounted for in full.
Regards
Cell C | PN