RA
Roesdien A

1 reviews | Active since Feb 2015

25 Feb 2015, 23:26

Cell C Horrible Service

I recently was due for my upgrade with Cell C.<br> <br> I took out 2 lines this time a Sony M2 aqau and Z3 Blackberry<br> <br> After waiting paitently my Sony broke after 2days and had to be sent in for repairs waited 10days .i picked up today a new M2 by other store as original store has no stock and guess what its broken again will not charge and heats up alot phone wasnt even tested in store .<br> <br> My 2nd Line new phone Blackberry z3 after waiting 2weeks for it lasted 6days and died got extremely hot and will not boot up or charge.<br> <br> These are 3devices that failed in the obf period and i need a phone to run my business . I am sick and tired of this i get no feedback on anything from cellc and I asked can I rather switch to Samsung on both Devices and i get no answer .<br> <br> I havent own either of these phones longer then 6days and all 3 failed.<br> <br> I wish to cancell both lines as this is pathetic service and it is causing issues in my business all 3devices are now booked in under the obf period.<br> <br> Im tired and i need answers.

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Replies (1)
Cell C
Cell C's reply26 Feb 2015, 09:16
Official
Hello Mr R Abrahams,

We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,