RA
Roesdien A

1 reviews | Active since Feb 2015

05 Mar 2015, 14:49

Cell C Horrible Service

This is now 3rd time i am sick and tired of Cell c lies. The Pinelands store manger Shaheen and the western cape regional Manager Luc and John vanwyk has assured me i can cancell both these contracts on cpa .<br> <br> I took out 2lines on the 18th feb i have only owned the phones for 3days and both failed. I was given a new M2 at 6pm the evening after the obf was approved after waiting 7days and the phone died in store and returned next day. I was told from cellc Johan van wyk that Cpa covers me in this regard as it 3-Obfs now and i can cancell the contract. After driving 3 round trips to cell c up and down they said i must wait 7days for it to be cancelled. Now they telling me they cant cancell as my Obf are suddenly not approved i havenyt even gotten feedback about the Z3 yet.<br> <br> the z3 couldnt go on got extremely hot the blackberry rep was instore and said they should replace it.<br> <br> both Sony M2aqaus died. The 1st device had no sound and the 2nd device reboots and goes<br> On and off the whole time.<br> <br> cell c are a bunch of ******* and they already took there 1st installement and i still do not own a device of them<br> <br> i have been a loyal customer for 2years . I want this contract cancelled<br>

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Replies (1)
Cell C
Cell C's reply05 Mar 2015, 15:03
Official
Hello Mr R Abrahams,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN