Cell C horrible customer service

<p>I called cell c to cancel my contract in november and deposited the requested amount on the 28th November 2016.</p> <p>I called in to confirm that the money has been received and that my contract would be cancelled.</p> <p>This never happened as I now received a statement for January reflecting that my contract still is in place.</p> <p>I have called numerous times to cancel my contract and do not understand why this has to be an unnecessarily lengthy procedure.</p> <p>All I want is my contract cancelled,I paid as requested.</p> <p>The service is really poor.</p> <p> </p> <p> </p> <p> </p>