AB
Andrea B
1 reviews | Active since May 2021
22 Oct 2021, 12:39
Cell C - Horrible Business Etiquette
So I requested for an upgrade on the 1st of October 2021 for a business contract. I have received no communication from Cell C whatsoever, with regards to what is happening.
Yesterday when I spoke to one of the consultants they were doing a follow-up with the delivery department, only to find out that today my upgrade was cancelled on the 18th of October 2021 WITHOUT MY KNOWLEDGE.
If this is the way Cell C treats a company for doing business with them, than I would gladly take my services elsewhere! This is so pathetic.
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Replies (3)
Cell C's replyOfficial
22 Oct 2021, 13:34Hi Andrea
Thank you for bringing this matter to our attention.
That is definitely not the type of service that we aspire to provide. We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
Thank you for bringing this matter to our attention.
That is definitely not the type of service that we aspire to provide. We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
Cell C's reply22 Oct 2021, 13:34
Official
Hi Andrea
Thank you for bringing this matter to our attention.
That is definitely not the type of service that we aspire to provide. We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
Thank you for bringing this matter to our attention.
That is definitely not the type of service that we aspire to provide. We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
AB
Andrea B's updateReviewer Update
22 Oct 2021, 13:36I expect an answer on how this will be resolved, today!
AB
Andrea B's update22 Oct 2021, 13:36
Reviewer Update
I expect an answer on how this will be resolved, today!
Cell C's replyOfficial
22 Oct 2021, 14:08We will revert to you.
^NT
^NT
Cell C's reply22 Oct 2021, 14:08
Official
We will revert to you.
^NT
^NT