JC
Juanita C
1 reviews | Active since Feb 2022
03 Feb 2022, 10:52
Cell C ********** service
After 25 years of being a loyal customer of CellC, I have tried since the 10th of January, to contact CellC to sort out an account of mine that the payment allocation must be done by their Financial Department. After numerous emails and personal calls to CellC, they have suspended my services this morning, however they have received their payment. This is the most ********** service that I have ever encounter from a well established and renown Cellular Service Provider
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Feb 2022, 14:48Good day Juanita
Thank you for getting in touch with us.
We have received your review regarding your Cell C account.
Kindly forward us your query to *** with the proof of payment attached. The subject line should be : "HP payment allocation query: Juanita Callis - *** ".
We will be in touch.
^NZ
Thank you for getting in touch with us.
We have received your review regarding your Cell C account.
Kindly forward us your query to *** with the proof of payment attached. The subject line should be : "HP payment allocation query: Juanita Callis - *** ".
We will be in touch.
^NZ
Best regards,
Cell C's reply03 Feb 2022, 14:48
Official
Good day Juanita
Thank you for getting in touch with us.
We have received your review regarding your Cell C account.
Kindly forward us your query to *** with the proof of payment attached. The subject line should be : "HP payment allocation query: Juanita Callis - *** ".
We will be in touch.
^NZ
Thank you for getting in touch with us.
We have received your review regarding your Cell C account.
Kindly forward us your query to *** with the proof of payment attached. The subject line should be : "HP payment allocation query: Juanita Callis - *** ".
We will be in touch.
^NZ
Best regards,
JC
Juanita C's updateReviewer Update
03 Feb 2022, 15:04I have visited your local branch in Bloemfontein, Ilze Blignaut assisted me and there my query has received the necessary attention, however, my telephone is still disconnected. I will be patient and see how the situation plays out. Thank you for attending to my request
JC
Juanita C's update03 Feb 2022, 15:04
Reviewer Update
I have visited your local branch in Bloemfontein, Ilze Blignaut assisted me and there my query has received the necessary attention, however, my telephone is still disconnected. I will be patient and see how the situation plays out. Thank you for attending to my request
Cell C's replyOfficial
03 Feb 2022, 18:59Noted. Please forward your proof of payment to ***.
^NT
^NT
Best regards,
Cell C's reply03 Feb 2022, 18:59
Official
Noted. Please forward your proof of payment to ***.
^NT
^NT
Best regards,