BM
Benton M

1 reviews | Active since Sept 2013

03 Oct 2018, 13:25

Cell C Hoodwinked me into taking a ***** Contract

About 3 weeks ago I took out a data contract from Cell C Cresta. It’s 50 gigs anytime that comes with an LTE router. To date that has been the biggest mistake of my life.

The first router they gave me worked for a couple of days then it stopped. I took it to Cell C Cresta for repairs. After waiting for days without data, I went back to check. They told me that it was still in for repairs. I told them I simply I couldn’t wait and they gave me a new one. I used the new one for almost 10 days then it did the same thing.

I am of the opinion that Cell C is hoodwinking all the unsuspecting clients with 50 gigs data offering. It’s very irritating in a sense because I can’t even cancel this ***** contract. I mean, until when will I be going to Cell C to get that router repaired even if they give me a 3rd one. This is grossly unfair and this thieving must stop

0
Replies (3)
Cell C
Cell C's reply03 Oct 2018, 14:34
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

BM
Benton M's update03 Oct 2018, 14:56
Reviewer Update
Thanks, i would appreciate that. Thanks for responding.
Cell C
Cell C's reply04 Oct 2018, 08:34
Official

Thabisile has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN