Cell C honor your word

Item: Cell C
Rating: 1
Author: beatrice M

08.11.2018 at 08:00 receive the following message "Don't miss out on your BONUS 500MB of data this month. Recharge with R30 once off and Cell C will give you 500MB data, valid for 30 days. T&C's apply. I am still waiting for may data, I called their customer service which advised me I need to buy little data and they will add the 500MB data, I did it still waiting. I called again and were referred to another department which tell me I shouldn't have listen to the message. very disappointed

Helpful (0)

Replies (4)

Cell C's replyOfficial

08 Nov 2018, 16:02

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C's reply08 Nov 2018, 16:02

Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C's replyOfficial

09 Nov 2018, 11:53

As per communication, Thabisile will revert back.

Regards
Cell C | PN

Best regards,

Cell C's reply09 Nov 2018, 11:53

Official

As per communication, Thabisile will revert back.

Regards
Cell C | PN

Best regards,

beatrice M's updateReviewer Update

09 Nov 2018, 12:10

have been contacted awaiting receive of my data will write as soon as it is done

beatrice M's update09 Nov 2018, 12:10

Reviewer Update

have been contacted awaiting receive of my data will write as soon as it is done

Cell C's replyOfficial

12 Nov 2018, 11:34

Thabisile confirmed that she contacted you and advised that the data has been loaded.

Regards
Cell C | PN

Best regards,

Cell C's reply12 Nov 2018, 11:34

Official

Thabisile confirmed that she contacted you and advised that the data has been loaded.

Regards
Cell C | PN

Best regards,