TS
Thomas S

1 reviews | Active since Oct 2012

11 Mar 2020, 18:08

Cell C Home Fibre off for 26 hours, no explanation, no help

My home fibre dropped at 11AM on Tues 10 March. It is now 6PM on wed 11 March, still no internet. I have called twice and sent an email, all I get is "It has been escalated". Terrible customer service, and they seem to have no idea how to fix it.

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Replies (1)
Cell C
Cell C's reply12 Mar 2020, 11:42
Official
Good Day Thomas

Apologies for the inconvenience experienced.

We are aware of this and our Technicians are working on fixing the issue. 

Apologies once again.

^TN