TS
Thomas S
1 reviews | Active since Oct 2012
11 Mar 2020, 18:08
Cell C Home Fibre off for 26 hours, no explanation, no help
My home fibre dropped at 11AM on Tues 10 March. It is now 6PM on wed 11 March, still no internet. I have called twice and sent an email, all I get is "It has been escalated". Terrible customer service, and they seem to have no idea how to fix it.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
12 Mar 2020, 11:42Good Day Thomas
Apologies for the inconvenience experienced.
We are aware of this and our Technicians are working on fixing the issue.
Apologies once again.
^TN
Apologies for the inconvenience experienced.
We are aware of this and our Technicians are working on fixing the issue.
Apologies once again.
^TN
Cell C's reply12 Mar 2020, 11:42
Official
Good Day Thomas
Apologies for the inconvenience experienced.
We are aware of this and our Technicians are working on fixing the issue.
Apologies once again.
^TN
Apologies for the inconvenience experienced.
We are aware of this and our Technicians are working on fixing the issue.
Apologies once again.
^TN
