VB
Vivak B
1 reviews | Active since Dec 2019
29 Aug 2021, 21:33
Cell C Home connector waste of time
Home connector package is *******. You pay for 50% anytime data and 50% night data however when you use the night data, the anytime data gets depleted first and you cannot track this with cell c. Since it's connected to a router that is always on, your data reduces slowly without you even using it. Loaded R389 airtime but my balance was showing R354. CELL c took R35 without any reason or explained charges. Tried reporting to cell c however they don't get back to you. Waste of time.
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Cell C's replyOfficial
30 Aug 2021, 07:18Hi Vivak
Thank you for reaching out to us.
Please note that HomeConnecta Nite data can only be used between 00:00 and 04:59. Kindly private message us the number in question, we will look into it.
^NT
Thank you for reaching out to us.
Please note that HomeConnecta Nite data can only be used between 00:00 and 04:59. Kindly private message us the number in question, we will look into it.
^NT
Cell C's reply30 Aug 2021, 07:18
Official
Hi Vivak
Thank you for reaching out to us.
Please note that HomeConnecta Nite data can only be used between 00:00 and 04:59. Kindly private message us the number in question, we will look into it.
^NT
Thank you for reaching out to us.
Please note that HomeConnecta Nite data can only be used between 00:00 and 04:59. Kindly private message us the number in question, we will look into it.
^NT