PN
Pinky N
1 reviews | Active since Apr 2021
27 Apr 2023, 06:02
Cell c Hollard cellphone insurance is trash
Onthe 21st i lost my cellphone the last time i saw it was inthe car got off and quickly ran to an Atm the cellphone was inside the car on the door cabin when i came back i looked for my samsung z flip 3 and couldnt get it , reported the fone ****** and black listed it furnished thw necessary documentation now when i call for claim follow up im told they want a cctv footage to prove my loss can cell c please give me my insurance premiums that i ve paid eversince so i can buy my self a new cellphone now im stranded they dont wanna pay can you please assist
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
27 Apr 2023, 07:18Dear Pinky Ngomane
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please provide us with your ticket number so that we can follow up on your claim with Device Insurance.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please provide us with your ticket number so that we can follow up on your claim with Device Insurance.
Regards,
^TM
Cell C's reply27 Apr 2023, 07:18
Official
Dear Pinky Ngomane
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please provide us with your ticket number so that we can follow up on your claim with Device Insurance.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please provide us with your ticket number so that we can follow up on your claim with Device Insurance.
Regards,
^TM
PN
Pinky N's updateReviewer Update
27 Apr 2023, 14:55 Ref *** Thanks
PN
Pinky N's update27 Apr 2023, 14:55
Reviewer Update
Ref *** Thanks
Cell C's replyOfficial
27 Apr 2023, 15:44Our team will be in touch.
^MP
^MP
Cell C's reply27 Apr 2023, 15:44
Official
Our team will be in touch.
^MP
^MP
PN
Pinky N's updateReviewer Update
16 May 2023, 12:02Philisiwe khumalo from cell c social media how i wish other consultants and your colleagues can learn from you sisi from last month you have been on my side as if you know me dont change your Attitude continue doing what u did to me unto others i love you sis keep on doing a great job words are'nt enough you know i appreciate u deserve the best
PN
Pinky N's update16 May 2023, 12:02
Reviewer Update
Philisiwe khumalo from cell c social media how i wish other consultants and your colleagues can learn from you sisi from last month you have been on my side as if you know me dont change your Attitude continue doing what u did to me unto others i love you sis keep on doing a great job words are'nt enough you know i appreciate u deserve the best
Cell C's replyOfficial
16 May 2023, 12:36Dear Pinky ,
Thank you for sharing your experience with us, we value customer satisfaction.
We have passed your compliment to Philisiwe and the management team.
Regards
^MN
Thank you for sharing your experience with us, we value customer satisfaction.
We have passed your compliment to Philisiwe and the management team.
Regards
^MN
Cell C's reply16 May 2023, 12:36
Official
Dear Pinky ,
Thank you for sharing your experience with us, we value customer satisfaction.
We have passed your compliment to Philisiwe and the management team.
Regards
^MN
Thank you for sharing your experience with us, we value customer satisfaction.
We have passed your compliment to Philisiwe and the management team.
Regards
^MN