1 reviews | Active since Oct 2016

01 Oct 2016, 09:39

Cell C holding my number hostage

<p>I was told I can reserve my number when my contract ends now they saying cancellation can't be reversed I will lose my number forever because I don't want to renew my contract!!! Since when do the managers not work on the weekends at the call center? Service is a problem again</p>

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Replies (2)
Cell C
Cell C's reply01 Oct 2016, 10:27
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused.

One of our team members will contact you and assist with this matter.

Regards

Cell C | PN

's update05 Oct 2016, 13:29
Reviewer Update

Thanks you for helping me migrate to prepaid, because my contract is up, for all the problems you have I appreciate it because I have seen you guys make an effort, the other time you gave me a new router when the other one was not fixable! I'll be sticking with cell C!