1 reviews | Active since Aug 2017
Cell C highly NOT recommended
CELL C
I would never recommend them.
They steel your money and your time!
cancelled my contract at the start of January 2023
they continued to debit money from my account beyound the 1 month notice period.
despite goining into the store and phoning and providing them with all the referance and case no they just continued to debit stating they gave the binifits which was a complete lie as we were already on prepaid.
Fast forward 3 months and blocking them to debit my account i recieved my final statement saying that i am due a refund.
they want a bank statement which i provide but scratch out only info like the rest of my debit orders and the ammounts. Np thats not good enough, i give in and email them everything they want and for the past two months i have been phoning in 2-3 times a week.
the case goes from handled to no payment approved to your money will be paid in by this date to send information let me open a new case.
2 months this has been going on.
i was left on the line for over an hour last week, i sent them the screenshot to no avail.
worst service ever! i would definitely not recommend them!
Thank you for bringing the matter to our attention.
We have escalated your query to our support team for urgent assistance.
Do expect communication soon.
^DA
Best regards,
Thank you for bringing the matter to our attention.
We have escalated your query to our support team for urgent assistance.
Do expect communication soon.
^DA
Best regards,
Received a call from you as stated above only to be advised you will look into it and get back to me.
Surprise surprise.....you still haven't
Received a call from you as stated above only to be advised you will look into it and get back to me.
Surprise surprise.....you still haven't
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that a refund has been processed into an FNB account on the 25/05/2023 and should reflect. If you have not received the funds please email us your bank statement to *** so that we can escalate your query accordingly. Kindly use the following as your subject line- HP: NATANIA sMITH ***
Regards,
^TM
Best regards,
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that a refund has been processed into an FNB account on the 25/05/2023 and should reflect. If you have not received the funds please email us your bank statement to *** so that we can escalate your query accordingly. Kindly use the following as your subject line- HP: NATANIA sMITH ***
Regards,
^TM
Best regards,
Thank you for reaching out to us.
The call was to acknowledge your query and we can guarantee that we are effectively working on your query. We will revert back to you with an up date on the matter.
^NZ
Best regards,
Thank you for reaching out to us.
The call was to acknowledge your query and we can guarantee that we are effectively working on your query. We will revert back to you with an up date on the matter.
^NZ
Best regards,