Cell C having to many issues, cannot be trusted with a contract
I took out a contract with Cell C more than 2 yrs ago of which the initial premium was R129 p/m. Later on Cell C increased the premium, what is the point is the point of signing a contract when the supplier can alter the premiums?? Nonetheless;
Since Dec 2020 I received a number of calls from Cell C wanting to upgrade or extend the contract. I was very clear that I did not want the contract to continue, eventually I also phoned them to ensure this. still they came with weak excuses of how their system needs a month's notice just so that they can get more money?
How am I responsible for their system, was I not clear enough over the phone already in Dec, why do they continue to debit my account 2-3 months after the contract came to an end?
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Thank you for posting your review.
We have referred your query to our support team to contact you and advise.
Please expect our call.
^YM
Best regards,
Thank you for posting your review.
We have referred your query to our support team to contact you and advise.
Please expect our call.
^YM
Best regards,
We are still awaiting feedback with regards to the credit. We will do another follow up.
^SM
Best regards,
We are still awaiting feedback with regards to the credit. We will do another follow up.
^SM
Best regards,
You have done absolutely nothing about this!
You have done absolutely nothing about this!
Thank you for contacting Cell C.
We will have the matter followed up and revert back to assist.
Regards
^MP
Best regards,
Thank you for contacting Cell C.
We will have the matter followed up and revert back to assist.
Regards
^MP
Best regards,
