CELL C HAVE NO CUSTOMER CARE!!!!

So i got a call early Saturday morning saying that the case has been looked at and that they will send me an email to forward the proof of payment and proof of account. I am still waiting for that email, so i send the details, I got two calls and an sms saying that cell c is not paying any money to me. I spoke to Thabisiele on Saturday and she assured me that all is sorted now and i must forward the details she will send me an email.!!! CELL C your one hand does not know what the other is doing. You will get MORE CUSTOMERS IF YOUR SERVICE IS BETTER!!!! PLEASE PAY OUT MY MONEY OWED TO ME , SEND THE EMAIL IN ORDER FOR ME TO SEND YOU THE CORRECT BANKING DETAILS!!!!!