1 reviews | Active since Sept 2016
Cell C Have Have Absolutely No Idea What Products They Offer !!!!!
<p>I refer to my hellopeter posting mid-Dec 2016 ( https://hellopeter.com/cell-c/reviews/contract-migration-chaos- ********** ) regarding the migration of my daugthers contract. Eventually I was told that Cell C no longer offers the 'StraightUp 30 / StraightUp 30 TopUp' Package so I just migrated her to Prepaid.</p> <p>Noticed a price increase in my monthly contract package so I searched for the reason - only to discover that they had a general price increase 1st Feb'17. (Don't know why I always find out about any increases after it has been implemented - you have my email address...email me somethiong!)</p> <p> </p> <p>Anyway.......Low and behold !!!!!!! What do I see in 'Cell_C_Price_and_Product_Changes_Letter_2017.pdf'</p> <p> </p> <p>Package Old Price New Price</p> <p>StraightUp 30 / StraightUp 30 TopUp R35.00 R40.00</p> <p> </p> <p>Cell C, please, please, please...get to grips with what products you actually sell !!!!</p>
Thank you for posting to us.
We will get one of our consultants to contact you and provide clarity regarding this matter.
Regards
Cell C | PN
Thank you for posting to us.
We will get one of our consultants to contact you and provide clarity regarding this matter.
Regards
Cell C | PN
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Thank you. Yes I have received Nelly's email, and responded as follows
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Hello Nelly,
Thank you for your voice messages and email.
Unfortunately I am not able to take personal calls when I'm at work (as was the case yesterday and this morning).
The telephone number is valid, and I will be able to receive your call after 5:30pm tonight and tomorrow morning between 9am and 12noon.
Alternatively, if you can provide me with your contact number, I can call you to discuss?
Appreciate your understanding.
Thank you
Samantha
Thank you. Yes I have received Nelly's email, and responded as follows
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Hello Nelly,
Thank you for your voice messages and email.
Unfortunately I am not able to take personal calls when I'm at work (as was the case yesterday and this morning).
The telephone number is valid, and I will be able to receive your call after 5:30pm tonight and tomorrow morning between 9am and 12noon.
Alternatively, if you can provide me with your contact number, I can call you to discuss?
Appreciate your understanding.
Thank you
Samantha
Nelly has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Nelly has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN