CS
Chris S
1 reviews | Active since Aug 2018
02 May 2019, 09:32
Cell C has Useless customer service and charges customers for their errors!
Cell C must have the most useless customer service retention department in the world - even worse than Telkom.
After almost 10 phonecalls I was able to upgrade my contract before it was terminated. Yet Cell C transferred my contract to a new number, moved my number to prepaid and now wants to charge me to move the contract to my original number.
on one 35min call I had to beverified 4 times by every individual I spoke to.
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Replies (1)Cell C's replyOfficial
02 May 2019, 12:41Good afternoon Chris
We have requested one of our team members to look into this matter and assist. Do expect communication.
Regards
Cell C | PN
We have requested one of our team members to look into this matter and assist. Do expect communication.
Regards
Cell C | PN
Cell C's reply02 May 2019, 12:41
Official
Good afternoon Chris
We have requested one of our team members to look into this matter and assist. Do expect communication.
Regards
Cell C | PN
We have requested one of our team members to look into this matter and assist. Do expect communication.
Regards
Cell C | PN
