DD
Dimpho D

1 reviews | Active since Jun 2021

29 Dec 2022, 12:54

Cell C has the worst service when coming to Sim swap

How does Cell C expect us to do a sim swap if there is no Cell C branch in Kuruman. As we cannot call to do the Sim swap with a simcard that is not RICAed. All the stored cannot sell simcards that are not RICAed. I have not been using my simcard for the past 4 or 5 months butni have paid them.

0
Replies (1)
Cell C
Cell C's reply29 Dec 2022, 13:00
Official
Dear Dimpho Dikolanyane ,

Thank you for contacting Cell C.

We apologize for the inconvenience caused.

Please note that you can purchase a sim card at any retail store. once purchased please send us the Cell C number in question that you need assistance with a sim swap with + the new unrica registered serial number + contact number where we can get hold of you to further assist.

Regards
^TM