Cell C HAS THE WORST SERVICE IN SA

Sorry But NO !!!!!!!!! You do not understand my frustration ....and does not have any idea

First of all it took 7 Months to get banking details change calling and going to the store every time there was a problem and it wasn't done correct from your side you will not make me or my mother at fault here. Just show how bad your service is that you can't even look into this matter.
I am very upset that you are making it look as if I did not pay my account every month it goes of the wrong account or the wrong date like it should have gone of on the 15 th Jan and Feb but no... it was sent on the 1 of the month even your manager in the store agrees with me and even said he is not sure how to help me and the people from cell C on Facebook could see the problem but after 2 days no reply and yet here you come and MAKE IF I DON"T PAY ! WELL GO AND LISTEN TO MY CALL RECORDINGS AND CALL YOUR STORE AT PRELLER PLAIN BLOEMFONTEIN MAYBE HE CAN PAINT YOU AN PICTURE !

There was NO REVERSAL IN JANUARY that payment went off and I was so exited that finally someone did there job and got it sorted out after months and even had to go to Cell C on my holiday in Cape Town!

And Still every month even tho you have the worst service in the world. I still made manual payments for 8 months. SO YOU WANT TO TELL ME ITS MY FAULT FOR ALL THE EXTRA COST FROM YOU AND MY BANK >>>>SURE I DO STUFF LIKE THAT FROM FUN >>>NO I DON"T ENJOY CALLING CELL C AND GOING TO YOUR STORE EVERY MONTH JUST TO GET A KICK OUT OF IT . Not even starting with the Mi Assist you loading on my account and after calling and getting the recording it was cancel but no refund . So after 8 months of your bad service and just having enough of it and Cell C Can't take responsibility or solve my problem I went to Hello Peter and Facebook and you have the audacious to tell me that I am at fault.

your answer >>>>>
We do understand your frustrations however, you can only upgrade if you have three successful payments. You had a reversal in December and again in January. You were debited on the correct date.

does totally not apply if I was at fault I would have waited the 3 months but yet I AM NOT !

Go check the REF again and speak to your manager and go check my history I and not making it up..... for WHAT love and charity it is totally unacceptable. Even the Manager could not understand why we are still having this problem but not you >>>>>>COME AND TELL ME .........I MISSED PAYMENT OR ACCOUNT REVERSAL's SIR I THINK YOU SHOULD MAYBE GO AND CHECK YOUR FACTS BEFORE YOUR HIGHLY **** OF THE WRONG LADY WHO"S PATIENCE ARE WEARING THIN.