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Carmen H
1 reviews | Active since Oct 2012
14 Feb 2024, 04:51
Cell C has the worst service
Cell C must have the worst customer service out there, as per their call centre they couldn't assist me to cancel my contract telephonically on the Saturday Morning, I have sent 2 email with automated response saying 24 to 48 hours, it is now 4 days with no response via email from customer service. This service is a disgrace what had become of cellc
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Cell C's replyOfficial
14 Feb 2024, 07:38Dear Carmen Herholdt
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly be advised that we have escalated your cancellation request to the relevant department. Our Team will be in touch.
Regards
Cell C | TG
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly be advised that we have escalated your cancellation request to the relevant department. Our Team will be in touch.
Regards
Cell C | TG
Cell C's reply14 Feb 2024, 07:38
Official
Dear Carmen Herholdt
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly be advised that we have escalated your cancellation request to the relevant department. Our Team will be in touch.
Regards
Cell C | TG
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly be advised that we have escalated your cancellation request to the relevant department. Our Team will be in touch.
Regards
Cell C | TG