SF
Stan F

1 reviews | Active since Apr 2021

05 Apr 2021, 09:59

CELL C HAS THE WORST CUSTOMER SERVICE

I have been receiving a debit onto my bank account for months on end for R592.15. I have queried it as I do not have a Cell account for that amount. Email after email is sent to customer services to no avail. I have to keep asking the bank to reverse the debit. Eventually I managed to get through to a supervisor email address *** who said that she will look into the matter and get back to me the next day. That never happened and I still have the same problem ongoing. I had to move my Cell C fiber contract away because of bad service The the complaint above is another example of poor customer service and why I don't advocate Cell C. It is impossible to get an email address to go to higher authorities in the company.

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