1 reviews | Active since Apr 2021
CELL C HAS THE WORST CUSTOMER SERVICE
I have been receiving a debit onto my bank account for months on end for R592.15. I have queried it as I do not have a Cell account for that amount. Email after email is sent to customer services to no avail. I have to keep asking the bank to reverse the debit. Eventually I managed to get through to a supervisor email address *** who said that she will look into the matter and get back to me the next day. That never happened and I still have the same problem ongoing. I had to move my Cell C fiber contract away because of bad service The the complaint above is another example of poor customer service and why I don't advocate Cell C. It is impossible to get an email address to go to higher authorities in the company.
