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Siphiwe N

1 reviews | Active since Apr 2014

15 Jul 2021, 23:15

Cell C has the worst billing and *****s customers money

I cancelled twinkling my Cell C contracts and I was billed post cancelling which I paid for services that were not utilised. I am now struggling to cancel my Cell C Fibre contract and have been calling their call centre and sending them emails, I got told that the cancellation policy is 30 days yet that hasn’t been flagged in their system meaning that I will have to pay for a service I will not be utilising.

Cell C is taking their customers for a ride.

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Replies (1)
Cell C
Cell C's reply16 Jul 2021, 08:30
Official
Hi Siphiwe Ngubane
Thank you for contacting Cell C. 

Was it the Fibre Contract that you were billed for? 

Regards
^MP