FM
Fadilah M

1 reviews | Active since Apr 2020

19 Apr 2023, 10:19

Cell C has the most horrible service I should have went with Mtn

Case *** how many times have I sent an email to you guys with no response since the 1st of April?? I’ve been trying to call the stupid number 084135 but I don’t get through to an agent. The agreement was that I will now pay via EFT but why are y’all charging me a late debit fee whereas the contract is closed?? Y’all are crocks. This is the second time I’m complaining of your bad service.

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Replies (2)
FM
Fadilah M's update20 Apr 2023, 09:03
Reviewer Update
I want your agent to contact me. You still not answering my question. Why am I being charged for a late debit fee whereas the agreement was that I’m paying debit order and contract has been stopped. Are you making me a fool???
FM
Fadilah M's update20 Apr 2023, 09:06
Reviewer Update
Y’all are making me a fool right! I’m paying via EFT and that was the agreement I want a voice recording of my call with Ngongi the ****** contract is stopped so why are you charging me R70 for a late debit order fee??? Get back to me ASAP. I sent my query at 10am yesterday and no agent had called me to explain this. Very bad service!!