cell C has prooved they do not have a customer care unit

<p>Ive posted before about this and since then ive been battling to get anything out of CellC . . So here we go again. . A couple of months ago my phone was at a repair centre for the second time withing a 6month period since i got the phone back it has been 3-4 months and the phone has been acting up again so i contacted cell c to tell them they have sold me a problem device that has been in for repairs multiple times. .. i asked them to do one of three options i gave to them No.1 Replace the phone No.2 give me an early upgrade so that i have a phone to use and No.3 cancel all my contracts with them . . . The reply i got back was the were not going to do any of that and so i am left with a phone that doesn't work and i still have to pay for this.i asked to speak to people in higher positions such as managers but they are never on duty i am now forced to pay because no one is getting back to me and those i sent emails to are ignoring them as they cannot help my situation. . Its easier to let it "blow over" . . . So if a company as big as Cell C has got an atitude like this how does a normal citizen defend himself</p>