CJ
Cachelle J
1 reviews | Active since May 2018
12 Mar 2021, 16:17
Cell C has no signal
Since January 2021 I have no longer LTE at my home thus when someone phones me I just get a missed call sms as my signal is so bad and at times I have no signal, i phoned and they explained to me that they are now using another service providers towers. When will I have better signal, I cannot work like this
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Replies (3)0
Replies (3)
Cell C's replyOfficial
12 Mar 2021, 16:54Hi Cachelle
In line with our network strategy, we initiated a network migration to allow our contract and broadband customers to roam on our partner network for fast and improved network connection at no extra cost.
Please follow the below steps and let us know how it goes. From Home screen, tap the Menu key. Tap Settings. Tap Wireless & networks. Tap Mobile networks. Tap Network operators. Tap Search networks. Select Vodacom. Restart your phone. ^MM
In line with our network strategy, we initiated a network migration to allow our contract and broadband customers to roam on our partner network for fast and improved network connection at no extra cost.
Please follow the below steps and let us know how it goes. From Home screen, tap the Menu key. Tap Settings. Tap Wireless & networks. Tap Mobile networks. Tap Network operators. Tap Search networks. Select Vodacom. Restart your phone. ^MM
Cell C's reply12 Mar 2021, 16:54
Official
Hi Cachelle
In line with our network strategy, we initiated a network migration to allow our contract and broadband customers to roam on our partner network for fast and improved network connection at no extra cost.
Please follow the below steps and let us know how it goes. From Home screen, tap the Menu key. Tap Settings. Tap Wireless & networks. Tap Mobile networks. Tap Network operators. Tap Search networks. Select Vodacom. Restart your phone. ^MM
In line with our network strategy, we initiated a network migration to allow our contract and broadband customers to roam on our partner network for fast and improved network connection at no extra cost.
Please follow the below steps and let us know how it goes. From Home screen, tap the Menu key. Tap Settings. Tap Wireless & networks. Tap Mobile networks. Tap Network operators. Tap Search networks. Select Vodacom. Restart your phone. ^MM
CJ
Cachelle J's updateReviewer Update
12 Mar 2021, 17:24I have already done those steps in January and put my roaming on but still the signal is worse than it was before January and I am constantly on slow internet unable to receive calls at times
CJ
Cachelle J's update12 Mar 2021, 17:24
Reviewer Update
I have already done those steps in January and put my roaming on but still the signal is worse than it was before January and I am constantly on slow internet unable to receive calls at times
Cell C's replyOfficial
12 Mar 2021, 21:20We've emailed you a network migration form which we would like you to complete and send back to us for the matter to be referred to our Network Team.
^MM
^MM
Cell C's reply12 Mar 2021, 21:20
Official
We've emailed you a network migration form which we would like you to complete and send back to us for the matter to be referred to our Network Team.
^MM
^MM