1 reviews | Active since Mar 2009
Cell C has no regard or care for loyal customers
I have all of my family contracts with Cell C from the day it launched its postpaid contracts.
Over the years I have opened a business account for my business and have some 60 business lines with Cell C.
One would expect that Cell C makes a concerted attempt at taking care of its premium and loyal customers.
Last complaint I made about Cell C on hellopeter did not even get me a phone call from their customer service department.
My experience today to get international roaming activated on my line was dealt with by an inefficient and *********** agent who left me feeling frustrated after speaking to her. Two calls later and another agent activated my service but with some frustration as well.
Clearly MANAGEMENT at CELL C don't care about its corporate customers who have personal lines with them as well.
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
This is not the norm or standard of service we want for our customers.
Regards
Cell C | PN
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
This is not the norm or standard of service we want for our customers.
Regards
Cell C | PN
