1 reviews | Active since May 2016

26 May 2016, 16:04

Cell C has no clue what's going on inside Cell C

<p>I have written numerous complaints since January this year, but still no one has a clue what's going on with my account. Each time I phone the consultant I speak to have a different story and a different excuse to the previous one. Everyone is very sorry for all that has happened to me... and then all the promises... but no one ever calls back, the way they promised!! They are not even reacting to the comments on Hello Peter!!</p>

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Replies (2)
Cell C
Cell C's reply27 May 2016, 05:37
Official

As per the previous complaint that you logged with us, you did not provide your contact details and one of our consultants sent an email, requesting for your contact numbers or ID number in order to assist with this matter, however you have not responded.

On this review you have provided your reference, which we will forward to the consultant for assistance.

Regards

Cell C | PN

's update27 May 2016, 07:50
Reviewer Update
I did reply to your previous reply and I received a mail stating that I will be contacted shortly, which didn't happen... THAT was what I was complaining about. Hope you have the relevant information now...