RG
Roderick G

1 reviews | Active since Nov 2009

05 Oct 2015, 11:26

Cell C has no clue

My cell number was disconnected last night. I cannot make or receive calls. Who did this and why ?<br> Your call center agents have no clue on how to assist, they just pass the buck from one department to the next. For being using the number for the past 8 years and have this happen is a disgrace to Cell C.

0
Replies (1)
Cell C
Cell C's reply05 Oct 2015, 11:39
Official
Hello Lucelle,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN