PZ
Pamela Z

1 reviews | Active since Feb 2014

08 Dec 2015, 08:37

cell c has no care what so ever

I logged a complaint last week regarding cell c, a customer care consultant called me he on Thursday he promised to send me a report but sent it 2 days later then when i advised him that I dont understand what it means to me he made no effort to contact me. HE IS A CUSTOMER CARE CONSULTANT BUT HAS DONE ABSULUTELY NOTHING TO HELP ME. i HAVE TAKEN THIS MATTER TO ICASA AS THIS MORNING AT 6 AM I LOADED R25 AIRTIME BUT RIGHT NOW I HAVE ZERO AIRTIME.

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Replies (1)
Cell C
Cell C's reply08 Dec 2015, 08:50
Official
Hello Bongi8902,

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN