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Princess M

1 reviews | Active since Mar 2017

16 Oct 2018, 11:36

Cell C has failed me once again

I have taken up a month to month data contract in March and was told i could cancel it any time Immediately without serving notice, however when i called cell c yesterday to cancel the contract i was told about a month notice i have to serve which i refused as i was told i could cancel the contract immediately when i wanted to.

I am not happy about the service i keep receiving at cell c, the consultant told me she cant find the recording when i taken up the contract. I want this contract Cancelled immediately as i told i would. I am not willing to pay cell c for another month for 2 GB of data that last 2-4 days. The Consultants are not even helpful, i am not sure how they where hired to provide customer service if they have no clue what customer service is.

Can some please help me cancel this Data contract, Cell C has failed me once again.

Regards Princess M ********** 139

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Replies (1)
Cell C
Cell C's reply16 Oct 2018, 11:59
Official

Good morning Princess

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN