CELL C HAS DAY LIGHT ****** ME

I am BEYOND LIVID!!!!

I knew something was off when the cell c people never made contact with me regarding my device once it was booked in for repairs. I had to do the running around trying to find out about the progress of my device. So much for going quiet then deliver a damaged phone to me after paying it off. I have spent fortunes on airtime and data making back and forth calls since 2019 trying to resolve this issue. 3 years later Cell C gives me a HORRIBLY DAMAGED PHONE!

Cell c has delivered a phone here and it is HORRIBLY damaged. The back camera lens cover has been detached, the back cover is horribly broken, the battery is damaged, the front screen has a scratch on the side the phone even REEKS of glue proving that someone was trying to fix it. Someone even tried to add notes of the damages but stupidly so did not think that the consultant that made the actual note of the reason why the phone is coming in for repairs wrote with a blue pen and they wrote the damage notes in black with a different handwriting. My phone went in for repairs to be unblocked, NOTHING ELSE. NO SCRATCHES ABSOLUTELY NO PHYSICAL DAMAGES TO THE DEVICE. When I brought my device in for repairs it was a fully functional phone that had no other issues but to be unblacklisted. I demand to receive footages from the branch which my phone went in for repairs. The name of the consultant that booked my phone in is William from Quagga Cell C branch. AM I BEING ********** OR IS THIS SOME STUPID April FOOL JOKE IN OCTOBER???