Cell C has been nothing but a nightmare on this move order and new line activation. I want out

I had a technician by the name of Odirile come over to my house and fix the issue that could have been resolved from the get go by just sending someone out. Odirile was fantastic and he was patient and very quick to resolve the configuration error. I would seriously think of having measures in place in your support department that has continuity each time I had to call I had to start my issue from scratch and not one of your consultants was knowledgeable technically. It was a case of the blind leading the blind . I also feel that the reasonability of configuration shouldn't have to fall on the customer not all of us are in the Fiber industry. All in all Thank you Odirile for coming out today and resolving my issue only after threatening to cancel my service. Cell C will loose customers if they don't fix their support team.