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phindile M

1 reviews | Active since Oct 2014

16 Aug 2018, 15:06

cell c has been a pain in ass for me

I have two contract phones with Cell c one ended in March but they continued debiting for both of them, and i haven`t been using the airtime and data loaded was suppose to do a sim swap but I did not now I called them to find out what`s happening they told me they will cancel the expired contract but they will still debit the full amount for the next two month I don`t understand why they do that ...cell c has been a pain in ass for me

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Replies (3)
Cell C
Cell C's reply16 Aug 2018, 15:12
Official

Good afternoon Phindile

We will ensure that this matter is sorted. Do expect communication from one of our team members.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply17 Aug 2018, 12:39
Official

Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Cell C
Cell C's reply17 Aug 2018, 12:39
Official

Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN