1 reviews | Active since Oct 2016

26 Nov 2021, 19:21

Cell C has alienated its customers

I and many other users have been struggling with Cell C's LTE coverage for the past two days. Many of us have reached out and informed Cell C. They keep pleading ignorance. They keep telling us that they'll report it to their technicians.

All we ask is that Cell C have some decency and compassion. Please let us know if there's a service wide issue and how long it will take to fix it so we can make other plans. Many of us rely on Cell C's mobile services for work.

Cell C has chosen to alienate its customers and that isn't right. Not right at all.

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Replies (1)
Cell C
Cell C's reply26 Nov 2021, 21:50
Official
Hi Mduduzi

Thank you for reaching out.

We do apologize for the network issue , unfortunately the areas affected they were random hence details were collected as per report. Our Technician are working on the issue.

^NH

Best regards,