NH
Natasha H

1 reviews | Active since Aug 2012

08 Jul 2024, 14:20

Cell C Harassment

I have been with Cell C for many years. But in March the 3 small contracts for my kids expired and we have been running them month to month (at increased tariffs) until they decide which contracts they want to upgrade themselves to now that they are grown up. But Cell C have been spamming myself and the boys with up to 5 calls PER DAY since then. I have blocked so many numbers but they keep calling... trying to convince me to sign contracts. We all know you are desperate Cell C.. but all you have achieved is convincing us to leave your network. And when my contract expires in Feb 25, I am also gone. This complete lack of respect for your clients and harrassment is insane!!! I have explained and fought and begged them to stop. And tomorrow they just call again. You are chasing your own customers away.

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Replies (2)
NH
Natasha H's update13 Jul 2024, 14:48
Reviewer Update
After this review I was called and sent sms messages on Thursday 11/7 to tell me they have removed me from the caller list to upgrade my contracts and that I will not be bothered again. Literally 1 hour later, the call centre called me again. How *********** can you be Cell C?
NH
Natasha H's update25 Jul 2024, 23:09
Reviewer Update
Your people are still calling us! How hard can it be to follow an instruction!!! 🤯