fT
fanie T
1 reviews | Active since Oct 2021
19 Feb 2024, 18:37
Cell c harassing me for an upgrade
Every day (EVERY DAY !) I get a call from Cell C, asking me if I want to upgrade, which I DO NOT ! EVERY DAY I ask them to stop calling me, as I will not change my mind, but yet, I get a daily call from CELL C. They are going to loose me as a customer, because of this hasassment!
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Cell C's replyOfficial
19 Feb 2024, 18:53Dear Fanie Terblanche
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the repeated calls regarding potential upgrades to your contract.
We have escalated this issue to our relevant team to ensure that your request to stop receiving these calls is addressed promptly and effectively. It is certainly not our intention to harass you in any way, and we apologize for any inconvenience this has caused.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the repeated calls regarding potential upgrades to your contract.
We have escalated this issue to our relevant team to ensure that your request to stop receiving these calls is addressed promptly and effectively. It is certainly not our intention to harass you in any way, and we apologize for any inconvenience this has caused.
Regards,
Cell C | TM
Cell C's reply19 Feb 2024, 18:53
Official
Dear Fanie Terblanche
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the repeated calls regarding potential upgrades to your contract.
We have escalated this issue to our relevant team to ensure that your request to stop receiving these calls is addressed promptly and effectively. It is certainly not our intention to harass you in any way, and we apologize for any inconvenience this has caused.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the repeated calls regarding potential upgrades to your contract.
We have escalated this issue to our relevant team to ensure that your request to stop receiving these calls is addressed promptly and effectively. It is certainly not our intention to harass you in any way, and we apologize for any inconvenience this has caused.
Regards,
Cell C | TM