CELL C HANDED ME OVER AFTER THEY MADE ARRANGEMENTS FOR ME TO PAY OFF MY ACCOUNT WITH THEM..WHAT THE HELL

I AM PAYING MY CELL PHONE ACCOUNT OFF THAT CELL C ADVISED WHEN THEY MADE ARRANGEMENTS WITH ME...THEN THEY HAND ME OVER TO ATTORNEYS STILL REQUESTING THE FULL AMOUNT WHEN I AM HALFWAY THROUGH PAYING..DO THEY LACK COMMINCATION AND CANT THEY PICK UP PAYMENTS... ARE THEY *********** OR WHAT. I contacted Cell C in February to change my line to a prepaid after being on a month to month contract, reason being the company I worked for could not afford to pay me. I still had to pay my last month to month which ended in February, unfortunately the company never paid my salary neither my commission. I then made arrangements with cell to to pay and advising them of me loosing my job. They suspended my line , I placed Cell C on hello peter, they contacted me and advised that they would open my line. A lady Priscilla contacted me, she was very understanding and advised that I could pay off my account with any amount that I could afford. So I paid every month a R100, having no job and especially in this pandemic. They still hand me over after they contacted me to pay off my account. Then this lady contacts me as if she owns the company, instructing me to pay my account after just making a payment. I am paying every month so what the hell do they want more. Half the damn country lost their jobs, where the hell must we get more money when we are paying off something towards our debt, ask the president to create jobs. Cell C is full of ****. They are damn insensitive, they have no compassion for what we are facing. You getting your money, I have proof what is your problem... I will put you on Hello Peter 10 times with damn bad Reviews. Can you not see I am paying even though I lost my job... What are going to do next Suspend my line... Contact now Cell C.