CELL C had no intention of resolving my problem

After posting my review here few weeks back got a response from Cell C. I was advised and did as I was told, paid off the account and sent them proof of payment. Bought new sim card as advised so as to convert my number to prepaid. But when I called them I was told they cant a sssist me. They referred me back to their legal department that just refuses to help me. Yooo am tired of this. I even sent their reprsentative an email this morning asking for feedback but no response. I was duped into just settling the amount with no intention of helping me resolve this matter.