LM
Louanne M
1 reviews | Active since Dec 2022
10 Aug 2024, 09:24
Cell c going down the drain
If I can give 0 I will. Worst service they are going down the drain. Deduct fees 2 a month disconnect my phone for NO reason. Send proof of payment numerous times. *********** to HELP !
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Replies (1)
Cell C's replyOfficial
10 Aug 2024, 09:32Dear Louanne Maritz
Thank you for contacting Cell C. We are truly sorry to hear about the difficulties you’re facing and the frustration it’s causing.
To assist you further, please confirm the following details so we can access your account and address the issue promptly:
Name and Surname
ID number
Name of the bank we are debiting
Debit order date
Physical address
Once we have this information, we’ll do our best to resolve the issue as quickly as possible.Thank you for your cooperation.
Regards,
Cell C | TM
Thank you for contacting Cell C. We are truly sorry to hear about the difficulties you’re facing and the frustration it’s causing.
To assist you further, please confirm the following details so we can access your account and address the issue promptly:
Name and Surname
ID number
Name of the bank we are debiting
Debit order date
Physical address
Once we have this information, we’ll do our best to resolve the issue as quickly as possible.Thank you for your cooperation.
Regards,
Cell C | TM
Best regards,
Cell C's reply10 Aug 2024, 09:32
Official
Dear Louanne Maritz
Thank you for contacting Cell C. We are truly sorry to hear about the difficulties you’re facing and the frustration it’s causing.
To assist you further, please confirm the following details so we can access your account and address the issue promptly:
Name and Surname
ID number
Name of the bank we are debiting
Debit order date
Physical address
Once we have this information, we’ll do our best to resolve the issue as quickly as possible.Thank you for your cooperation.
Regards,
Cell C | TM
Thank you for contacting Cell C. We are truly sorry to hear about the difficulties you’re facing and the frustration it’s causing.
To assist you further, please confirm the following details so we can access your account and address the issue promptly:
Name and Surname
ID number
Name of the bank we are debiting
Debit order date
Physical address
Once we have this information, we’ll do our best to resolve the issue as quickly as possible.Thank you for your cooperation.
Regards,
Cell C | TM
Best regards,