Cell C Getmore the worst

<p>On the 14 January 2016 I emailed Get More to cancel my subscription as I don't use it and it's just a waste of money. So someone phones me on the 15 January 2016 to go through the cancellation process (spoke for 1 min and 43 seconds). Then I see that it still gets put on my account for end of January, end of February, end of March. On the 19 April 2016 I send yet another email to Cell C Get More querying why I am still being billed for this. Only to be told that they have been contacting me to cancel it - SORRY did I not cancel it on the 14 January 2016? Then I get told no that in order to have it properly cancelled someone would have phoned me 30 days time to cancel it. UM...... why must I cancel it twice????????? When I received the above email I immediately rep**** and said this: Thank you for contacting Get More, we have been trying to contact you on and they told me that they have been trying to contact me - SORRY NO VOICEMAIL RECEIVED so how the hang do I know who is calling me? The gentleman agreed and said yes you wouldn't have know who was trying to contact you back, but if you had just phoned the number it would have come through - SORRY DO YOU KNOW HOW MANY PEOPLE PHONE ME DAILY TRYING TO SELL ME THINGS AND AND AND ....... and if I had to take everyone of the calls I wouldn't do my job! Furthermore after this email the gentleman (sorry I won't mention any names) asked me for an alternative number OR a suitable time that they can call. So I gave them a suitable time for the next day and low and behold no phone call! I phoned on the 13 May to once again query why it hasn't been cancelled and I want a FULL REFUND and I was given a reference number (447 581 889) and someone would call me back by Monday, 16th May 2016. Surprise surprise I didn't get a phone call! So today, 20th May 2016 I called Get More once again wanting a full refund and wanting an explanation as to why it hasn't been cancelled! I once again get a long story - excuses being made!</p> <p>If you couldn't get hold of my on my cellphone - why not leave a message? You are a cellphone service provider - why not SMS? You have my email address? Why not email me?</p> <p>I am EXTREMELY upset - I have been a client of Cell C for many years and this is the way that you get treated! </p> <p>I want my full refund on the GetMore for March, April and May 2016!</p> <p>I think it's time to change service providers as well!!!!</p>